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Certificate IV in Tourism (Operations)
Our Travel & Tourism courses have been developed according to the requirements of the Tourism, Hospitality and Events Training Package (SIT07) and have been approved for delivery by the NSW Vocational Education and Training Accreditation Board (VETAB). They are nationally recognized qualifications within the Australian Qualifications Framework (AQF).
This course is designed to prepare students for work in the tourism industry. Students will learn to apply a broad range of skills including evaluation and planning, and provide leadership to others with responsibility for the group outcomes. The course is designed to prepare students for operational roles in all major sectors of the tourism industry such as retail travel, visitor services, attractions, special events and information centres.
Students Cover the Following Broad Areas of Study:
* Professional Practice Within Tourism Office Environment
* Introduction To Tourism
* Supervision
* Sales and Customer Relations
* Occupational Health and Safety
* Destination Studies
* Computer Reservation System
* Domestic and International Ticketing
Vocational Employment Outcome:
* Retail agency/branch supervisor, visitor information centre supervisor and tourism venues


