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Privacy Policy
Privacy Policy
Hello Aussie Student Services is subject to the Privacy Act and the associated National Privacy Principles.
Hello Aussie Student Services is committed to protecting an individual’s right to privacy. The purpose of the Privacy Policy is to outline the obligation of all Hello Aussie Student Services employees in relation to the collection, storage, accuracy, use, disclosure and retention of “personal information” including “sensitive information”, which enables an individual to be identified.
Definitions
“Personal Information” is defined as information about an individual, which also identifies the individual. It includes names, physical characteristics, and opinions about a person, e-mail addresses, diary notes and medical records among other things. It may be written down, stored on a database, electronic or exist in the knowledge of the people working for an organization.
“Sensitive information” is defined as information about an individual's racial or ethnic origin, religious beliefs, and health information. The firm must obtain the consent of the person to collect and use that information.
Guidelines
1.0 Collection of Information
1.1. Upon the collection of personal information about individuals, in any format, Hello Aussie Student Services will use this only for the primary purpose for which it was provided.
1.2. Hello Aussie Student Services will not use this information for any other purpose without your consent. This information will be kept confidential; it may be given to different units within Hello Aussie Student Services for processing and use, under a duty of confidentiality to Hello Aussie Student Services.
2.0 Security of Information
2.1. Hello Aussie Student Services will take reasonable steps to protect the personal information from misuse and loss and from unauthorized access, modification or disclosure.
2.2. Hello Aussie Student Services will also take reasonable steps to destroy or re-identify personal information if it is no longer needed.
2.3. This information will not be given to third parties outside Hello Aussie Student Services unless otherwise stated or with the individual’s written consent.
3.0 Review and Access
3.1. Hello Aussie Student Services endeavors to ensure that the personal information it holds is accurate, complete and up-to-date.
3.2. Under the Freedom of Information Act 1982 Hello Aussie Student Services students are able to access their own student file by placing their request in writing and providing adequate identification. Students must allow 48 hours.
4.0 Use of Information
The primary reason for collecting personal information is for the purpose of enrolment, maintenance of student records and reporting to professional & Government bodies as required under Australian law and regulations. Information collected about you upon enrolment and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. In other instances information collected upon or during your enrolment can be disclosed without your consent where authorized or required by law.
5.0 References
5.1.Office of the Federal Privacy Commissioner (OFPC)
www.privacy.gov.au
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